Register * You must register for access to some support pages  FAQ Search   Support Main Menu  Entry #514: Can an EDM alert send a text or make a phone call? Question Can an EDM alert send a text or make a phone call? Answer Alerts can send text messages by configuring the phone number of the user in the Email text box. This also depends on the capability of the user's phone provider and whether the phone company supports texting. For instance, to send the text to an AT&T customer's phone, and the phone number is 555-111-2323, then you would enter the email address as: [email protected] For Verizon customers, it would be this: [email protected] We cannot make actual telephone calls from Sightline EDM.